Urban Policy 2018
2018
HKS Authors
See citation below for complete author information.
Derek Bok Professor of the Practice of Urban Policy
Abstract
Since 2014, the Manhattan Institute’s “Urban Policy Series” has brought together experts from around the country to shape the future of urban America.
Citation
Goldsmith, Stephen. "How the User Experience (UX) Can Build Trust in Local Government." Urban Policy 2018. Manhattan Institute, 2018.