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Faculty Research Working Paper Series
Nolan Miller
Associate Professor of Public Policy
Demanding Customers: Consumerist Patients and Quality of Care
Fang, Hai, Nolan Miller, John A. Rizzo, and Richard Zeckhauser. "Demanding Customers: Consumerist Patients and Quality of Care." HKS Faculty Research Working Paper Series and NBER Working Papers (RWP08-042 and 14350), September 2008.
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